Terms & Conditions

Effective Date: October 21, 2026

Welcome to Frog Force. These Terms of Service (“Terms”) govern all subscriptions, software access, websites, hosting, marketing services, automation tools, customer relationship management systems, artificial intelligence services, and related products and services provided by Frog Force (“Company,” “we,” “us,” or “our”).

By creating an account, purchasing a subscription, accepting an order, or using our services, you (“Customer,” “you,” or “your”) agree to these Terms and all applicable policies.

1. Services and Account Responsibility

Frog Force provides subscription-based software, website development, hosting, marketing automation, CRM functionality, AI tools, and related digital services.

Customers are responsible for maintaining accurate account information, safeguarding login credentials, monitoring subscription activity, and managing their accounts through the secure customer portal.

Customers are responsible for all authorized activity conducted through their accounts.

Frog Force reserves the right to modify features, service offerings, pricing for future billing periods, and platform functionality, subject to applicable notice requirements and existing contractual obligations.

2. Subscription Billing and Automatic Renewal

All recurring subscriptions automatically renew at the billing frequency and price disclosed during enrollment unless canceled before the next scheduled renewal.

By subscribing, customers authorize Frog Force and its payment processors to charge the designated payment method for applicable recurring fees and separately authorized usage charges.

Customers are responsible for monitoring their billing dates, maintaining valid payment information, and ensuring sufficient funds are available.

Failure to use the services, log into an account, review billing notifications, or monitor renewal dates does not automatically suspend or cancel a subscription.

Any applicable promotional pricing or free trial expires according to the terms disclosed at enrollment. Unless canceled, the subscription renews at the disclosed regular price.

3. Subscription Cancellation

All standard subscription cancellations are completed through the secure Frog Force customer portal.

Customers may cancel their subscriptions at any time before their next scheduled renewal without a cancellation fee, advance cancellation notice, or approval from Frog Force.

Customers are responsible for accessing their accounts, completing the cancellation process, and retaining the cancellation confirmation.

Simply discontinuing use of the services, abandoning an account, deleting an application, or requesting general account assistance does not constitute cancellation.

Frog Force personnel do not ordinarily process cancellations, subscription modifications, or payment-method changes manually.

A subscription remains active until cancellation becomes effective through the portal or another process required by applicable law.

Cancellation generally prevents future subscription renewals but does not automatically reverse valid charges previously incurred.

4. Password Recovery and Account Access Assistance

Customers are responsible for maintaining access to their registered email addresses, login credentials, and customer accounts.

Customers requiring manual assistance with password recovery or account access should submit a request through the official Frog Force website contact form at least five (5) calendar days before their next scheduled renewal.

Frog Force’s standard processing window for verified account recovery assistance is up to seventy-two (72) hours after receipt of the request.

Frog Force’s account recovery assistance is considered fulfilled when a functioning recovery method, password reset link, or reasonable instructions for restoring account access have been provided.

Once assistance has been provided, customers are responsible for promptly following the instructions, restoring account access, and completing any desired subscription cancellation.

Failure to open, read, respond to, or act upon functioning recovery communications does not constitute cancellation or automatically excuse subsequent subscription charges.

Requests submitted fewer than five calendar days before renewal are not guaranteed to be resolved before the next billing date.

An account recovery request does not automatically pause recurring billing or constitute a completed cancellation.

Subscription charges validly incurred before cancellation becomes effective are generally nonrefundable, including where a customer fails to act upon timely recovery assistance, except as required by applicable law.

Verified platform malfunctions or legally protected cancellation requests will be addressed as required by applicable law.

5. Failed Payments and Automatic Termination

If a recurring subscription payment fails, the account enters a seven (7) calendar-day grace period, beginning on the date of the initial unsuccessful payment attempt.

During this period, Frog Force may retry the authorized payment method, notify the customer electronically, restrict access, or suspend certain services.

If payment remains unsuccessful after seven calendar days, Frog Force reserves the right to automatically terminate the subscription and associated services without additional individualized notice, except where required by applicable law.

Customers remain responsible for valid outstanding balances and separately authorized charges incurred before termination.

Termination may result in loss of access to websites, hosting, CRM data, automation workflows, communications, integrations, and other services.

Frog Force is not responsible for business interruptions or losses resulting from payment-related suspension or termination, to the maximum extent permitted by law.

6. Account Reactivation

Customers seeking to reactivate accounts terminated for nonpayment are subject to a $99 reactivation fee, in addition to outstanding balances and applicable subscription charges.

The reactivation fee covers administrative processing, account review, technical restoration, and billing reconfiguration.

The fee will be disclosed and authorized before reactivation.

Payment of the fee does not guarantee restoration of deleted information, disconnected services, expired domains, or previously available configurations.

Frog Force reserves the right to approve or decline reactivation requests.

The reactivation fee does not apply merely because a customer voluntarily canceled a subscription and subsequently purchases a new plan.

7. Company’s Right to Refuse, Suspend, or Terminate Service

Frog Force reserves the right, to the maximum extent permitted by applicable law, to refuse service, suspend accounts, decline renewals, or terminate customer relationships at its discretion for legitimate business, operational, financial, technical, legal, or security reasons.

Immediate suspension or termination may occur for nonpayment, suspected fraud, abusive behavior, harassment, misuse of services, unlawful activity, security risks, violations of these Terms, or conduct that materially threatens the Company or its service providers.

Frog Force is not obligated to maintain an indefinite business relationship with any customer.

When terminating a compliant, fully paid customer solely for business convenience, Frog Force will address any prepaid unused service fees and notice obligations as required by applicable law or an applicable written agreement.

Termination does not eliminate outstanding financial obligations or other provisions intended to survive termination.

8. Refund Policy

All subscription payments are generally final and nonrefundable once the applicable billing period begins.

Frog Force does not ordinarily provide refunds or credits for partial months, unused services, customer inactivity, forgotten passwords, failure to monitor billing dates, or failure to complete cancellation.

Customers are responsible for canceling before their next scheduled renewal.

Refunds will be issued when required by applicable law or expressly agreed to in writing by Frog Force.

Payment disputes do not automatically eliminate valid contractual obligations.

9. Website Development, Ownership, and Licensing

Customers retain ownership of original materials they lawfully provide to Frog Force, including their logos, trademarks, photographs, written content, and customer-owned data.

Ownership of custom-developed websites, designs, deliverables, and other work product depends on the applicable subscription, service agreement, and licensing terms.

Unless expressly transferred through a written agreement, Frog Force retains ownership of its proprietary software, reusable code, templates, development systems, processes, infrastructure, and licensed components.

Payment for a subscription does not automatically transfer ownership of proprietary or third-party technology.

Customers may not reproduce, distribute, reverse engineer, or commercially exploit Frog Force proprietary materials without authorization.

10. Asset Transfers and Migration Fees

Customers may request assistance transferring eligible customer-owned assets, subject to ownership verification, technical feasibility, and applicable third-party restrictions.

A $99 standard assisted asset transfer and migration fee applies to eligible transfers.

Additional charges may apply to complex migrations, extensive technical work, reconstruction, or custom development, subject to prior customer approval.

The standard fee covers assisted transfer services and does not grant ownership of proprietary Frog Force systems or third-party software.

Certain hosted configurations, integrations, templates, automations, and licensed components may not be transferable.

Any nonwaivable legal rights to data access or portability remain unaffected.

11. Data Access and Retention

Customers are responsible for maintaining appropriate backups of their original materials and exporting available data before service access ends.

Following suspension, cancellation, or termination, access to stored information and hosted services may be restricted or discontinued.

Frog Force may retain or delete account information in accordance with its Privacy Policy, documented retention practices, contractual obligations, and applicable law.

Frog Force does not guarantee indefinite data storage, recovery, or restoration following termination.

12. Third-Party Services and Additional Charges

Certain features depend on third-party platforms, software providers, payment processors, communication services, hosting providers, and external integrations.

Third-party usage fees, including applicable messaging, telephone, AI, domain, email, and other consumption-based charges, may be billed separately where disclosed and authorized.

Customers are responsible for applicable charges associated with their authorized usage.

Frog Force is not responsible for third-party outages, changes in availability, external service restrictions, or pricing adjustments beyond its reasonable control.

13. Customer Conduct and Legal Compliance

Customers agree to use Frog Force services lawfully and responsibly.

Customers are responsible for obtaining appropriate permissions and consents for marketing communications, SMS messaging, email campaigns, and automated outreach.

Prohibited activities include fraud, spam, harassment, unauthorized access, infringement, unlawful communications, and misuse of platform infrastructure.

Frog Force may restrict or terminate services associated with prohibited activity.

14. Professional Services, Scope, and Support

Subscription plans include only the features, services, and support expressly described in the applicable plan or written agreement.

Requests for additional website modifications, custom development, integrations, content creation, technical migrations, or services outside the purchased scope may require additional fees.

Frog Force may require written approval and payment before beginning additional work.

Unless expressly guaranteed in writing, standard support does not include immediate responses, unlimited revisions, or continuous availability.

Support requests should be submitted through the Company’s designated support channels.

15. Marketing, SEO, Automation, and AI Results

Frog Force does not guarantee specific search engine rankings, website traffic, lead generation, revenue, sales, advertising performance, or other business results unless expressly guaranteed in a separately executed written agreement.

Results may depend on external platforms, customer participation, market conditions, and third-party systems.

AI-generated content, recommendations, and automated outputs may contain inaccuracies and should be reviewed before use in consequential business decisions.

Customers remain responsible for reviewing and approving their marketing content, business communications, and applicable automated activities.

16. Service Availability

Frog Force endeavors to provide reliable services but does not guarantee uninterrupted or error-free access.

Maintenance, software updates, security events, external service outages, and other circumstances may temporarily affect availability.

Frog Force may modify, replace, or discontinue features subject to applicable contractual obligations and legal requirements.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, services are provided on an “as is” and “as available” basis, except as expressly provided in a separate written agreement.

Frog Force disclaims implied warranties to the extent legally permitted.

Nothing in these Terms excludes rights or warranties that cannot legally be waived.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Frog Force shall not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, business interruption, or lost opportunities arising from use of the services.

To the extent legally enforceable, Frog Force’s total aggregate liability for claims relating to a service shall not exceed the fees actually paid to Frog Force for that service during the twelve (12) months preceding the event giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be excluded or limited.

19. Indemnification

To the extent permitted by applicable law, customers agree to indemnify and hold harmless Frog Force and its personnel from third-party claims, damages, and reasonable expenses arising from the customer’s unlawful content, infringement of third-party rights, misuse of the services, or material breach of these Terms.

This provision does not require customers to indemnify Frog Force for liability that cannot legally be transferred.

20. Payment Records and Dispute Documentation

Frog Force may maintain records of customer enrollment, accepted subscription terms, payment authorizations, billing transactions, account activity, service access, support communications, cancellation confirmations, and account recovery assistance.

These records may be used to investigate billing inquiries, respond to payment disputes, demonstrate fulfillment of services, and comply with applicable legal obligations.

Frog Force reserves the right to challenge payment disputes involving validly authorized charges using available supporting documentation.

21. Applicable Law

These Terms are intended to apply uniformly to Frog Force customers regardless of location.

Where mandatory applicable law imposes requirements or protections that cannot legally be waived, those requirements govern only to the extent necessary.

All remaining provisions remain effective to the fullest extent permitted by law.

22. Changes to These Terms

Frog Force may revise these Terms to reflect changes in services, billing practices, operations, technology, or legal requirements.

Material changes will be communicated as required by applicable law.

Updated Terms become effective on the stated effective date, subject to applicable notice, consent, and existing contractual requirements.

23. Contact Information

Customers may contact Frog Force regarding support, account access, billing, privacy, or legal inquiries through the official website contact form:

https://frogforce.ai/contact

Any additional contact information required by applicable law will be provided where necessary.

24. Entire Agreement and Severability

These Terms, together with applicable written service agreements, orders, and incorporated policies, constitute the agreement governing the services.

If any provision is found unenforceable, the remaining provisions remain effective to the fullest extent permitted by law.

Failure to enforce any provision does not constitute a permanent waiver of that provision.

25. Outstanding Balances, Collections, and Future Eligibility

Cancellation, suspension, expiration, or termination of a subscription does not eliminate, forgive, or waive any outstanding financial obligations incurred before the effective date of cancellation or termination.

Frog Force retains the right to pursue collection of all valid unpaid balances, including outstanding subscription fees, authorized usage charges, and other amounts owed under these Terms.

To the maximum extent permitted by applicable law, Frog Force may continue authorized payment collection attempts, issue payment reminders, and pursue lawful collection methods after an account has been canceled or terminated. Cancellation does not authorize new recurring subscription charges for service periods beginning after cancellation becomes effective.

Customers with outstanding balances are not eligible to reactivate an existing account, purchase a new subscription, or resume services until all outstanding amounts have been paid in full, unless Frog Force expressly agrees otherwise in writing.

Frog Force reserves the right to decline future service to customers with a history of nonpayment, fraudulent payment disputes, or material violations of these Terms, even after outstanding balances have been resolved.

Any applicable reactivation fees, new subscription charges, or additional service fees must also be paid before service is restored.

These obligations survive cancellation, suspension, expiration, and termination of the customer relationship.