Terms & Conditions
Frog Force Privacy Policy for Text Messaging
At Frog Force, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us through our text messaging services.
Information We Collect
When you opt-in to receive text messages from Frog Force, we may collect the following information:
Phone Number: Required to send you text messages.
Name: To personalize our messages.
Message History: Records of communications sent and received for customer service purposes.
Usage Data: Information about how you interact with our messages.
How We Use Your Information
The information collected through our text messaging service will be used for the following purposes:
Communication: To send you promotional offers, updates, and information about our services.
Customer Service: To respond to your inquiries and provide support.
Personalization: To customize the content of our messages based on your preferences.
Compliance: To comply with legal and regulatory requirements.
Consent
By opting in to receive text messages from Frog Force, you consent to the collection and use of your information as outlined in this privacy policy. You can withdraw your consent at any time by following the opt-out instructions provided in each message or by contacting us directly.
Opt-Out
If you no longer wish to receive text messages from us, you can opt-out by replying "STOP" to any text message you receive from us. You can also contact our customer service team to be removed from our texting list. Once you opt-out, you will no longer receive text messages from Frog Force, except for administrative messages confirming your opt-out request.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Third-Party Service Providers
We may use third-party service providers to facilitate our text messaging services. These providers are bound by contractual obligations to protect your information and use it only for the purposes for which we disclose it to them.
Children's Privacy
Our text messaging services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by sending a text message to your registered number or by posting a notice on our website.
Frog Force Cancellation Policy
Cancellation Notice:
You may cancel your subscription at any time by providing a 14-day notice. To initiate the cancellation process, please send an email to [email protected].
Confirmation Process:
After submitting your cancellation request, we will reply via email requesting confirmation of your cancellation. You must confirm your cancellation via this email, or your account will continue to be billed.
Access After Cancellation:
Once your cancellation is confirmed, you will continue to have full access to the service until the end of your current billing cycle. This applies unless you are on a trial period, in which case the service will terminate immediately upon cancellation.
Refunds:
Please note that we do not offer refunds for partial months or any unused portion of the service. Your subscription will remain active for the duration of the current billing period even after cancellation.
Trial Periods:
If you are on a trial, access to the service will end immediately upon cancellation. Trials cannot be resumed after cancellation.
Questions:
If you have any questions about the cancellation process or this policy, please feel free to reach out to us at [email protected].
Frog Force
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